ARBITRATION AND SUBSCRIPTION TERMS

ARBITRATION AND SUBSCRIPTION TERMS This subscription to The Orange County Register is a CONTINUOUS SUBSCRIPTION, which means it will automatically renew at the end of this initial term. Notice of cancellation must be provided before the end of this subscription term to avoid charges for an additional term. You may cancel or modify your subscription at any time by calling Customer Service at 714-796-7777. You will be billed at the interval you have selected, which shall be your SUBSCRIPTION TERM. Future subscription term prices are subject to change. This subscription grants you a FULLY PREPAID, NON-REFUNDABLE license to receive and access the subscription materials for the duration of the SUBSCRIPTION TERM. No credit is offered for vacation interruptions.While most subscriber issues are corrected quickly with a simple call to subscriber services, there are occasions where disputes are not immediately resolved. To remedy this, we have joined cable companies, cellular providers and others in instituting an arbitration program. This simply means that if a consumer files a claim, arbitration allows a prompt resolution to the dispute without requiring either party to invest the time and expense of a lawsuit in court. As a subscriber, participation in the arbitration program is automatic. Details of this program can be found on http://local.digitalfirstmedia.com/common/dfm/arbitration.pdf. You may call customer service if you have any questions about your subscription. By delivering your subscription payment and subscribing to the Orange County Register, you acknowledge and agree to be bound by the terms and conditions set forth in this Subscription Agreement [and the Company’s standard subscription terms and conditions available at http://www.ocregister.com/mandatory-arbitration/, which are incorporated herein by reference]. If you have questions regarding these policies, please call subscriber services. Home delivery discount offer for non-subscribers only, must not have been a subscriber within the last 30 days. If you reside in a secure complex where no access is allowed for delivery, your paper will be delivered to the mailbox area or over the entrance gate. I am giving the Southern California News Group (SCNG) and its partners the right to contact me via telephone, mail, e-mail, fax, text and/or recorded message regarding my subscription. To ensure the highest quality of service, my subscription will be verified and service may be interrupted if SCNG cannot contact me. Your subscription includes e-Edition, unlimited website access, and our mobile and tablet apps. A portion of your subscription price is allocated to digital online content. Digital online content is not subject to California sales tax. The sale of printed newspaper is subject to sales tax per CAL. Code Regs, tit. 18 section (1590 (b)(1).  This subscription is non-refundable and not redeemable for any other form of compensation, credit, or cash. No unused portion of a SUBSCRIPTION TERM will be refunded. No credit is offered for vacation interruptions. Notwithstanding the foregoing, the Company reserves the right to issue refunds under certain limited circumstances, e.g., when technical issues prevent the Company from providing access to subscription content. In all circumstances, the availability and amount of a refund is subject to the Company’s sole and absolute discretion, and the Company’s determination shall be binding on the parties.